This hardware is amazing… sturdy and well built! Anyone who comes over asks where we got it and I am happy to tell them where and the price is more than half the local prices. I highly recommend and will purchase again!
I purchased the 13ft U-Max double door sliding barn door kit and was very pleased with the overall quality of the product. However, upon opening the package, I found that one of the door straps was missing (3 instead of 4). I immediately contacted the seller to inform them of the problem. Long story short, after numerous emails back and forth, which appeared to be stall tactics, I finally received a replacement piece 6 days later. Not very timely for sure. To their credit, they did send an entire new kit, but I only needed the one strap. The kit itself is well packaged to prevent scratching of metal products. The hard plastic wheels roll smoothing and the door strap bolts come with two different nuts,; to accommodate different door thicknesses. The door floor guide I did not use as I feel the method to cut a slot in the bottom of the door is not easily accomplished. I substituted an adjustable floor guide which did not require cutting a slot in the bottom of the door. With the double door track, the kit included a splice plate which is screwed to both tracks where they meet in the middle. It was nice in that this plate also functioned as a door stop so each door came to a stop directly in the middle - nice feature! Hopefully missing a part was a freak occurrence, but if not, expect to wait a while to get any replacement parts. Otherwise, overall, a very good barn door track.
All pieces feel like good quality metal. The assembly was easy! Big issue we had was that the predrilled holes of 16 apart did not work at all with the distance between our studs, but we made it work!!!
I shopped at our home improvement stores in town before I looked on Amazon. The box stores required you to purchase the hardware and the rails separately for around $150. On Amazon I got two of these rails for two different sized barn doors. They are heavy doors, and this system is perfect: very sturdy, great price, and looks great.
Customer Reviews (423)
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