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 Works perfect, no complaints. I had to oversized the track because of light switches. Took me( professional) three hours start to finish. Katherine Udstuen The problem with the wheels bouncing is you have the spacers behind the track backwards.. the fat ring goes to the wall side. Not the track side. Hope this message finds you. Or can help others

First - the good. The roller system is excellent. The door glides smoothly and silently. The hardware is sturdy ... although I wish it were powder coated rather than painted. The large wheels are attractive and make for an impressive finished look.Now - here is how it would improve the product. Firstly ... make the product more outdoor friendly . The bolts that attach the roller mechanism to the door are hex head ... and therefore easily detached so that thieves would have no problem detaching the rollers from the door. The same goes for the bolts that attach the rail to the structure. I bought carriage bolts to replace the hex head bolts to replace the hex head bolts attaching the rollers to the door. Some sort of cover needs to be created so that the rail bolts could be protected from thievery.There is no supplied method to insure the bottom of the door is secure when the door is in the closed position. A thief could simply pull out on the bottom of the door and enter. I attached two padlocks to the bottom of my door thereby making it secure when closed. It's not the most ideal location for a lock ... but it works.The directions instruct to drill a hole 2 inches down from the top of the door so that the roller mechanism can be attached. I had a lot of difficulty getting a 1/2 drill bit to track exactly where it should. If not precise, it creates lots of difficulty when attempting to hang the door. It would be extremely helpful if the slots that are in the roller hangars were elongated so that a little wiggle room was available.And lastly ... please improve the install directions. The print is meant to be read by an installer with 20/20 vision that doesn't need bifocals. And the directions seem to be written by the persons that designed the product and therefore knows what you're supposed to do. How about getting someone who has never installed the product and get them to help you write the directions AFTER they've attempted to install the product.I'm really trying to be helpful. I genuinely want you to improve the product.

The only weird thing is the instructions say to “cut the bolts” for a door less than 1-3/4 inch thick.. I was not thrilled about this, however shorter bolts were in the box. Of course I found them after I cut the bolts.. Overall a decent product, I would buy again.

The product works great as installed. 4 stars because the instructions are not good. A less handy person may have struggled more.

fácil de instalar

High quality parts for the rail and rollers!

You have to drill your own holes on the bar

Really like this product. The wheels are huge.The bolts had issues thought. The big bolts holding up the wheels were too big and they scraped the wall. The little bolts holding the stoppers stripped easily. I had to use my own hardware. I also think the rail should come with no holes. Maybe they could just include a drill bit. I ended up drilling holes where my studs are and it worked out great.

This hardware is exactly what we wanted, it is great for our door, only thing we didn't care for was that the wheels are plastic, but other than that it looks and works great